19 responses

  1. AverageJoe

    I’m pretty shallow at first. I love a well-designed product with a cool logo (like yours, by the way). I’m attracted to good looking things.

    Once I’m a customer, though, I’m attracted to service. If someone acts like they care about my business and helping me get what I want, I’m more likely to stick around.

    Overall, I’m not someone looking to work hard to find a business’ value proposition. I want it shown to me with a fully choreographed dance number. “Be…our…guest…be our guest…”

    • Money Cactus

      Ha, great comment! Great to hear you like the site design too, it took a bit of work.

      I’m like you, it all comes down to excellent service. Unfortunately it seems to be harder to find these days.

  2. krantcents

    I think blogging is the highest value proposition because, if you provide value they will come back. Thanks to statistics on our audience, we know what works and what doesn’t.

    • Money Cactus

      It certainly makes for a very interesting value proposition. Finding the right formula can take a little while, but the stats definitely help (I think I watch them a little too closely sometimes though)

    • Sustainable PF

      I also think that reaching out and building relationships, which blogging does, really does add a lot of value.

  3. Miss T @ Prairie Eco-Thrifter

    I always like products that last and do what they said they would do. I hate nothing more than having to return something at the store.

    • Money Cactus

      It is such a pain returning things isn’t it? Delivering on the expectation is really important, that alone will get you return service in most cases.

  4. Newlyweds on a Budget

    I would be a horrible salesperson. I’m just really bad. I don’t like feeling like I’m bothering people, which I guess is one of the reasons I email a lot rather than call. Yet, I really admire people who have the ability to work in salers.

    • Money Cactus

      Sales doesn’t have to be sleezy, it’s just that a lot of people have made it that way. Taking a marketing angle is often a better alternative anyway, it lets your product or service speak for itself.

  5. Maria@moneyprinciple

    Couple of years ago I was telling a very well know trainer (working in one of my offices at the time) that academics get institutionalised and can’t do anything after certain time in academe. ‘Rubish! – she said. – You, for example can sell anything.’ This surprised me but when I started watching myself, she was right. I seem able to convince people that something is exactly what they need. Problem is it works only when I am not the direct beneficiary. Pity.

    • Money Cactus

      I think that most of us market or ‘sell’ ourselves everyday without realising it. If you are building relationships, influencing decisions or just helping someone reach an outcome there is a good chance you have applied some form of this along the way.

  6. Lisa @ Cents To Save

    I like personalized service. For instance… I will travel 30 miles to get my eyebrows waxed by one lady in particular. She does a great job, I have tried others closer to home, and they are just not the same.

    • Money Cactus

      Now that is commitment! It is also a really great example of someone with a great value proposition because you can totally justify it.

    • Aaron Hung

      I travel at least that get a haircut too :D even thought the barber shop is right around the corner. I have to drive into Philly and I live in New Jersey

  7. Paul @ The Frugal Toad

    I won’t buy a product unless I check out the reviews on the product and the company. I typically stick with a product if I have had a good experience with customer support and it is high quality for the money.

  8. Marissa @ Thirtsyixmonths

    I am a sucker for great service. As long as that is there great service I will continue to be a client. For a sales point of view, I believe building a relationship with the client is so important before earning the right to sell them anything. A lot of conversations lead to sales organically provided that the relationship and trust is there.

  9. Penny

    I’m not hard to get in the door, but I can be hard to hold onto. I will avoid companies if I don’t like the way a transaction goes through or if I think their commercials are in bad taste. (For instance, I wouldn’t have ever considered shopping at Kohl’s for Black Friday this year because their black friday commercial really irritated me.)

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